Does USPS actually redeliver?
Over the past month, I have had three packages for which I received Form 3849 (the missed delivery form), even though I never actually missed a delivery. It seems that the carriers are unable to walk up to my third-floor apartment. I don’t have a car, and two of the packages are at my local post office, a couple of miles away, while one package is inexplicably at a post office 20 miles from me. This leaves me with no way to pick them up personally.
I have made six online redelivery requests for each package over the course of the month, and I have also called in redelivery requests for each one. Not once has redelivery been attempted. It feels as though my requests are either being ignored or lost in the system. This situation has persisted for three weeks, and my packages are at risk of being returned to the sender.
These are registered parcels, and I understand that USPS is supposed to redeliver them upon request. What is going on? How can I ensure that my packages are delivered to me before they are sent back? Customer service has been entirely unhelpful and rude thus far.
3 Answers
Jan 17, 2025
I wouldn’t assume that the carriers are lazy – because sometimes this does happen, but it is because they are under strict time constraints. If they were lazy they wouldn’t have the physical job that they have. Sounds like there is more going on here as apparently you have tried online, called customer service and called the local post office. The best way to get re-delivery is to call the local P.O., so if you haven’t, then I would try that. By calling the 1800 number or going online… it’s more impersonal. I would rather speak to someone nearby. I know you have had difficulties… apparently for some time,…but it really really really helps when you are courteous and thankful. It sounds like you’ve been getting the runaround for so long that it has caused you to be rather angry and this comes across as belligerence and in no way is this helpful in getting your items re-delivered.Good luck ?
two options
call them
if unsuccessful, go to local USPS office and discuss situation
yes, they do redeliver.
-=-
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