I have lost my PIN code and my PUK code,what to do?
I have lost both my PIN and PUK codes for my Samsung phone. I want to make sure I don't violate the terms and conditions of my account, which is why I've intentionally made misspellings for privacy. What steps should I take to recover my access?
6 Answers
take another sim card may be of your friend or family member of the same Carrier
contact Carrier customer care
he will ask you about last recharge and code printed on sim card and he will give you a puk code
yeah i totally agree with u in calling it a CRAPMABOB!!!!!! omg i totally killed my brand new cell phone before and my parents got really mad at me, because i did that on my nokia flip phone and i killed it by doing that, because i had no idea what a damn puk code was!!! my dad took it back to cingular store and they replaced the “smart chip”, which locks up when you enter the wrong code enough times cuz it thinks somebody’s stealing it. so you have to take your phone back to the store and have them fix it because you killed it, man!!! the same thing happened to me!!! sorry!!!
Jan 03, 2025
I have lost my PUC code and dont remember and now my phone has been locked so after getting the lock where should i apply it ???
When the pin is entered wrong 3 times, it will ask for a PUK (pink unlock key) which you can get without problems when you call customer care. Calling customer service is the only way to get it. Do NOT try to guess it yourself, because after 3-5 times without success it will permanently block/burn the sim which will have to be replaced.
What you need:
Your Name
The phone’s number
Account holder’s name
Last 4 digits of Social Security # or password (if there’s an account password)
You should probably write down the 8 digit number they give you for future use. Once you enter the PUK code, you’ll be required to select a new 4 digit PIN which will become your new pin from then on.
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