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Anonymous

Jan 09, 2025

How is a debit card declined?

I called to make my car payment over the phone with my debit card on Wednesday. I just received a call from the representative who processed my payment, and she informed me that my card was declined. I know I have money in my account, and my card is in good standing; I used it last night without any issues. I've never encountered a situation where a debit card is declined unless it has been canceled, but mine hasn’t been. This situation feels strange to me. Now, I'm concerned that my payment will be considered late since it was due on Wednesday. The representative mentioned she would try processing the payment again and would call me back if it was declined once more. Has anyone else experienced something similar?

10 Answers

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Anonymous

Dec 03, 2024

Call your bank and make sure you don’t have any holds against your money. Since it’s a debit card, you need to have that much money in the account.

Also ask your car payment person what KIND of decline code they’re getting.

It’s also possible your bank has limits on the size of the debit transaction or your card has been frozen due to possible fraud activity.

A debit card is declined due to:

-an inactive card

-lack of available funds,

(this can be caused by a hold on the funds for some ungodly reason, funds yet to be released, a payment going through on the account simultaneously that causes a transaction error and the system sees no available funds for either transaction, other system related issues, or just not having money in the account)

-an overflow or requests being sent to the server at the same time,

-or some other miscommunication between the business’s interac/debit application client and the bank’s server.

I am sure there are more reasons; yet, I don’t know all the ins and outs of your bank’s software.

Take care,

Agnes @ ReadyMaid.ca

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Anonymous

Feb 17, 2025

You really ought to call your bank and ask why it was declined. It could have been declined for any number of reasons a side from not having the money in the account. The car company might have keyed some of the information in wrong (the card number, expiration date, or the security code). I see you mentioned you got a new card – have you activated the new card? There might be a problem if you haven’t activated the new card, the system may be looking for your old expiration date. If this isn’t something you normaly pay on your card, then the bank might have thought it was possibly fraudulent and declined the charge as possibly fraud. If that is the case, the bank should be able to make some sort of notation that it is a valid charge. Regardless of the reason for the charge being declined, the bank should be able to tell you why, and how to resolve the situation.

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Anonymous

Feb 08, 2025

If you have money in your account the following scenario is possible:

Someone got a hold of your account number and made an unauthorized transaction, or even attempted to make an unauthorized transaction. (ie: suddenly across the United States at an obscure location like a gas station). The credit card company that your bank uses will be a HOLD on the card so that no other attempted transactions can be made. When you call the company you can find our the recent transaction history and confirm if all are yours or some do not appear to be yours. You need to answer security questions to have the hold removed from your debit card.

I know recently there was a huge debit card scam, my husbands debit card received a hold on it because his information was compromised. In this instance we received a letter in the mail confirming this.

In my experience whenever holds are put on my card, it’s time to cancel that card number and simply request a new one. Better safe than sorry!

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Anonymous

Oct 29, 2024

This Site Might Help You.

RE:

How is a debit card declined?

I called and made my car payment over the phone with my debit card on wednesday. I just got a call from the lady who took my payment and said that my card was declined. I know i have money in my account.. and i know my card is good i used it last night. I have never heard of a debit card being…

A
Anonymous

Jan 13, 2025

https://shorturl.im/awWp3

A lot of debit cards have a daily spending limit. If you try to spend more than that amount, either in one transaction or in multiple ones during the day, it will decline even if you have enough money in your account. It’s supposed to help protect you against fraud so someone can’t clean out your entire bank account if you lose the card. I’d call your bank and see if they have a limit. You can request a higher daily spending limit or just call the bank and ask for it to be temporarily suspended if you are about to make a large purchase. Other than that, I’d talk to your bank and see if they have flagged your account for any reason. A lot of sudden activity can cause they to freeze the card until they talk to you.

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Anonymous

Jan 04, 2025

A debit card is declined if there is not enough money in the account or if the amount is over your daily limit. Most debit cards have a daily limit of how much you can spend on it. Is your car payment over that limit? You say you know you have money in the account. Do you have enough to cover the payment? Did you deposit money on Tuesday, Wednesday or Thursday? Moneys deposited may not be available for 24 business hours. I’m not saying you didn’t have enough money in your account, I’m just giving you examples.

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Anonymous

Dec 21, 2024

Since your debit card is tied to your savings or checking, can you check your account online? See if the funds were taken out, or if you even have the funds to pay what you were trying to pay.

Also, did the lady read back to you the card number you gave her? Maybe she wrote the number down wrong?

If you just got the card, did you call the 800# to activate it?

There are many simple reasons why it could have been declined even though you have the money in there.

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Anonymous

Feb 02, 2025

The card may have a transaction limit and or a daily limit. Call the bank and ask.

The car payment people shouldn’t need your debit card. Give them the routing and account numbers from the bottom of your check and have them do an ACH direct debit.

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