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A

Anonymous

Jan 09, 2025

We had a power outage and our cable box won’t turn on. Is it possible the box got shorted?

After experiencing a power outage, our cable box is unresponsive and won't turn on. Could the power surge have caused damage to the box? What steps can I take to troubleshoot this issue?

5 Answers

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Anonymous

Dec 14, 2024

If the other suggestions don’t help and if your box won’t turn on no matter what you do, its power supply may have damaged by a voltage surge when the power came back on. The other answer that suggests such failures are rare is quite wrong; we see that problem (for that reason) very frequently in the Consumer Electronics – TV forum.

The box will need to be replaced by the cable company. You can decide whether you want to tell them the circumstances under which it failed, since they may say it’s your fault for not using a surge protector.

If, in fact, you weren’t using a surge protector, that’s a mistake. Modern TVs and their supporting devices should never be plugged directly into a wall outlet. You need a good, high-capacity surge protector. Get one in the electrical department of a home improvement center or hardware store. If you didn’t already have one, that’s most likely why your cable box is fried.

A
Anonymous

Nov 26, 2024

Get a genset (gasoline/petrol operated). additionally a kerosene heater (decrease priced) or an oil one. confirm sufficient ventilation!!! shop shares of gasoline, canned, and dried nutrition; (oats, rice, flour, dried, long existence milk, etc) replace semi oftentimes; use oldest first. prepare dinner making use of gasoline. gasoline lighting, or stress lamps (tenting shops). in case you maintain a vehicle battery charged, (12v) you need to use a decrease priced, step down transformer (Radio Shack, etc.) to function a small 3v own fan, or a 12v vehicle form (makes use of extra skill!). In summer time, you may recharge a spare 12v battery with a photograph voltaic cellular. For fish, use a pilot mild from an gasoline old refrigerator, (city unload) or a sparkling one from a gasoline extra healthy’s materials save, (Google) or a small bunsen burner; flow tem to a small tank, on a stand, a suitable distance above the flame. shop a spare gasoline cylinder finished. Use the stress gauge, or particular, warmth gentle, shade changing label to gauge content’s point. Insulate the aspects (fibreglass). Do a tribulation run first! initiate off low. verify temp. oftentimes. alter subsequently. word ambient temp. before, and after some hours, day & evening, and tank temp. to grant you some thought, so which you would be waiting, any season. set up a battery operated, skill failure alarm (skill would fail while asleep!), or have the genset under pressure for skill failure (electrician) and plug in a clock radio/alarm (on).

A
Anonymous

Dec 18, 2024

What Laura said. It’s unusual for a power outage to damage equipment. At worst, a spike may have popped the fuse or built-in circuit breaker when power came back.

A
Anonymous

Feb 18, 2025

Yeah unplug it and then plug it back in, there shouldnt be a problem. If there is i would call up your cable provider (or whoever gave you the box) and ask them what to do. They might have to come out and give it a look, but just try to unplug it first.

A
Anonymous

Jan 30, 2025

Unplug the cable box for about one minute, then plug it back in. Then it will reboot.

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