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Anonymous

Jan 27, 2025

Why won’t the post office let me send something as “large envelope” ?

Hi, I was using the shipping calculator, and I understand that for a delivery to qualify as a “large envelope,” it must be no more than 15” x 12” and 3/4” thick, with a maximum weight of 13 oz. My letter measures only 6.5” x 9” and is 1/4” thick, weighing 2 oz, which should cost $1.00 to send. However, the post office keeps insisting that I must ship it as a first-class package because it exceeds 1/4” in thickness. They also mentioned a small bulge (about 1/4”) in the envelope, which seems to lead them to believe I’m trying to send merchandise.

I understand that the only delivery method that can be no thicker than 1/4” is a regular letter, while a large envelope can be up to 3/4” thick. I’m confused as to whether the staff are unaware of their own policy or if there’s some other issue at play. I can’t afford to pay $5 every time I mail something.

3 Answers

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Anonymous

Dec 31, 2024

Your envelope is too tall to be considered a “large envelope”.  The maximum height for a large envelope is 6 1/8″ tall.  That is why you must mail your item as a “flat”.  If your PO is telling you it must be mailed as a package, inform them you are mailing a flat, not a package.

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Anonymous

Feb 01, 2025

Regulations, as Pearl said, can be explained BY THE POST OFFICE. A 1/4 ” thick letter won’t pass thru automatic sorting machinery. It must be handled by a human. Other sized things have their reasons WE customers may not be aware of unless we had the exact problem you are experiencing. Can you write on two sides of the paper or use “onion skin” paper, which is very thin and light? If computer printed, can a smaller font reduce the number of sheets of normal paper?

A 6 1/2″ wide envelope is not standard, so is THAT envelope not qualifying as a letter? Or as large envelope? Show the PO the website that seems to support YOUR argument. 

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