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A

Anonymous

Feb 05, 2025

Emergency Light buzzes when tested?

I have a question regarding an issue with my Utilitech Emergency Light. Last June, I purchased and installed this plug-in unit from my local Lowe's in my office. Recently, when I attempted to test the light, it did not illuminate, and instead, the unit emitted a buzzing sound. This buzzing stopped when I released the test button. I also noticed that the same issue occurs when the unit is unplugged.

What could be causing this problem, and what possible solutions might there be? As a note, the unit has been in use for just under nine months.

2 Answers

J
Jovany Zulauf

Dec 11, 2024

The problem is that the battery is no good. This should not be the case in a unit that is 9 months old. The battery is dead for one of three reasons.I: It was a defective battery from the start ( unlikely )2 : The unit has a defective charger that is not charging (most probable)3: The unit is overcharging & has fried the battery ( it usually will make the battery bulge)In any case take the whole thing back and get a new one.

A
Anonymous

Feb 22, 2025

I would guess that your unit is defective.Have you contacted Lowe’s or Utili-tech Customer Support?

http://www.utilitech.com/ContactUs.aspx

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